Hospitality & Visitors' Info

Hospitality & Visitors' Info

Your choice:

Holiday Formula in Apartment:

  • Overnight including heating, electricity and water consumption;
  • Bed linen and towels (linen change and weekly cleaning);
  • Kitchen area with crockery;
  • Optional: breakfast service (Adults: € 7.00 / Children from 3 to 6: € 3.00 / Under 3: Free);

Holiday Formula in Hotel:

  • Overnight stay in rooms;
    Breakfast buffet included;
    Daily room cleaning.

Terms and conditions:

  • Our prices are per room or apartment.
  • Children up to 3 sleeping in a cot stay FREE;
  • Pets allowed on request (supplement of 10 euros per day)
  • Rates include: wi-fi, outdoor parking spaces, fitness room, games room and children's park, tv / games room.
  • The rates do not include: tourist tax, garage, laundrette, possible use of the kitchen area if you have chosen the hotel formula, breakfast service if you have chosen the apartment formula.
  • If your stay has been booked through our Online Booking, and you decide to cancel, you pay for up to 6 nights but not any more. Some special offers foresee pre-payment which is non-refundable.
  • In case of no show: you will be charged with the total amount of the booked stay.
  • Arrivals and departures: from 08.00 to 20.00 daily: in exceptional circumstances other times may be arranged by agreement in advance. Please leave the apartment by 10.30 am on the day of departure. Availability is guaranteed from 14.00.

Frequently asked questions:

Check-in / Check-out: Check-in: 14.00 to 22.00. The availability of accommodation is guaranteed from 14.00.
It is always better to indicate your arrival time if possible. If you plan to arrive after 20.00, the reception desk may be closed:please contact us to arrange other check-in arrangements. In high season, however, the reception is open to welcome you until 22.00. Please remember to bring a valid i.d. document for each guest. All guests must be registered, in compliance with the regulations in force. Check-out: departures from 8.00 to 10.30. You can agree different times if you book directly on our website. For departures before 8.00 am please inform the reception desk at least the day before.

Children and additional cribs

Children are welcome here. Children up to 3 staying in a cot stay FREE. Remember to indicate in your booking the request for a cot in advance. The maximum number of cots per accommodation is 1.


Internet WiFi disponibile gratuitamente in tutta la struttura


Pets are welcome! Pets allowed on request (supplement of 10 euros per day). Nearby you can find good walks to go on with your dog, there is even a municipal dog area near us. Remember that in the fitness centre, in the breakfast room, in the park and in the common areas reserved for children's games, access to our 4-legged friends is unfortunately not allowed. Parking spaces

There is free onsite parking available

The hotel's parking spaces are clearly marked "Hotel" or "riservato Hotel" and are in blue, while those for the adjacent restaurant are in yellow. Free parking spaces are also available at a site 50 m away, during peak periods.

Garage - Motorbikes and Bikes

On request the garage is free for motorbikes and bikes, if booked directly on our site!

Catering service

We offer a breakfast service, check to see if it is included in the type of stay you have chosen. The property does not have a restaurant. However, there is an independently run restaurant-pizzeria on the ground floor of our building.

Drinks and snacks

We are well-stocked with drinks and ice creams on the ground floor, you can also find vending machines for snacks and coffee 24H / 24

Wellness Center: Access to the wellness center is not included in the cost of the room and costs €15 per person for guests staying, (€20 for external guests). Afternoon hours from 14 to 19, reserved for adults over 14 years. For Family SPA with entrance for children from 9 to 13 (on request and booking)

Credit cards

Credit cards accepted include Cartasì, Bancomat, Maestro, Master card, Visa, Pin. However, AMERICAN EXPRESS and associated cards are not accepted. In some cases the validity of the credit card may be checked by requesting pre-authorization of the amount due before arrival.


We do not accept cheques as a form of payment on departure. They are accepted only for pre-payment, except on verification of a successful credit transfer.

Bank transfer
Here are our bank details: IT62Y0817835220000000087137
codice BIC CCRTIT2T47A
Remember to always indicate your booking formation!

Hospitality since 1956

La passione per la calda ospitalità della Famiglia Oss

Our story

Information & booking


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Via Lungolago n. 41
38057 Canzolino
Pergine Valsugana (Tn) - Italy
Tel: (+39) 0461 552403
Fax: (+39) 0461 542323

Best price guaranteed Always!

By booking directly with us you're always guaranteed to find the best price as well as many advantages!

  • Best web rate! No third parties!
  • Free cancellation for most rooms!
  • Offers and exclusive benefits, only on our site!

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